Frequently Asked Quenstions

Shopping Information

What Shipping Methods Are Available?

Products are shipped as trackable Registered Mail via Hellenic Post (ELTA) within 1-3 business days of the day of your order entry. Shipping cost is calculated and stated in the order form.

Do You Ship Internationally?

Yes, we do

How Long Will It Take To Get My Package?

Within Greece: 1-3 working days
Within Europe: 3-5 working days
Worldwide: 5-10 working days

Payment Information

What Payment Methods Are Accepted?

You can safely pay using VISA, MASTERCARD, AMEX and MAESTRO credit cards. Also you can use your PayPal.

Is Buying On-Line Safe?

Transactions are made securely, in real time, by VIVA WALLET, which carries out the transaction on behalf of In this process, has no participation and your personal credit / debit card information are not stored on our system.

Orders & Returns

How Can I Cancel Or Change My Order?

Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. Underwear and bras cannot be returned.

Do I need an account to place an order?

Yes, for safety reasons.

How Do I Track My Order?

Through a tracking number we email you after fulfillment.