Products are shipped as trackable Registered Mail via Hellenic Post (ELTA) within 1-3 business days of the day of your order entry. Shipping cost is calculated and stated in the order form.
Orders that shipped with the Cash On Delivery payment option (available only for customers based in GREECE), has an extra charge of € 2.50.
In mamaka.eu, all products are in stock in our central warehouses and are available for order unless otherwise noted. The delivery times are detailed in the main page of each product.
- Greece: 1-3 working days
- Europe: 3-5 working days
- Worldwide : 5-10 working days
We specify that working days are Monday - Friday. The above delivery times may not be respected due to reasons beyond our control and in such cases our company will not be held responsible.
Our policy lasts 14 days. If 14 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
- Underwear and bras cannot be returned.
To return your product, you should mail your product to:
MAMAKA Shop - 27 Parmenidou str, 11636 Athens GR
Receiving a Refund
Your refund will either be credited to the original purchaser's credit card or PayPal and will exclude shipping costs which we deduct to cover the cost of our collection service.
Please note card refunds may take up to ten business days for your bank to complete, depending on their processing time. This can vary greatly between card issuers, and unfortunately we are unable to influence this.