Privacy Policy

MAMAKA respects the privacy rights of its online visitors and recognises the importance of protecting the information collected about them. We have adopted a Privacy Policy that guides how we collect, store and use the information that you provide us with.

If you are under 18, we require that you inform a parent or guardian about MAMAKA Privacy Policy and Terms and Conditions as well as requiring their consent to the Privacy Policy and Terms and Conditions before registering with or placing and order with MAMAKA.

The following information is provided by MAMAKA to enable our online visitors to be fully informed of our Privacy Policies. By visiting mamaka.eu, you are accepting and consenting to the practices described in this Privacy Policy and the Terms and Conditions.

  • Exactly what personal information may be collected and by what means
  • Other information we collect through our services
  • What about Cookies
  • How this information may be used, including anyone it might be shared with
  • Opt-in/opt-out
  • How you can access and, if necessary, change the personal information MAMAKA maintains
  • Safeguarding your personally identifiable data
  • Where and how to ask questions or file complaints
  • Your consent
  • Modification and updating of MAMAKA Privacy Policy
  • Intellectual Property Rights
  • Trademarks and Domain names
  • Links to mamaka.eu

 

EXACTLY WHAT PERSONAL INFORMATION MAY BE COLLECTED ABOUT YOU AND BY WHAT MEANS?

MAMAKA collects personal information in several ways directly from its online visitors when they order for themselves, or when they register for a service offered by MAMAKA. If an order is placed with us, we need to hold personal information including your name, email address, phone numbers, home address, shipping address (es), credit card billing address (es) and birth date so that we can process and fulfil your orders. Credit card details are entered directly into our Payment Agent ALPHA BANK -payment systems and are neither transmitted nor held on MAMAKA systems. In certain instances we may be required to collect and store additional data including credit card details. This will only be done with your explicit consent. Additionally we may also obtain information as a result of authentication or identity checks. Sometimes we may ask for your telephone number. This number may be given to our courier for delivery services. These details allow us to process your order and to let you know the status of your order.
 

OTHER INFORMATION WE COLLECT THROUGH OUR SERVICES

As a user of our services, we may collect non-personal data about use of the website, such as pages visited, times and volume of use of the services as well as Traffic Data. Traffic data includes logs, details of networks, time of log-on or access, length of sessions and similar systems data.
 

WHAT ABOUT COOKIES?

Our site uses cookies to keep track of how often you visit our site, the contents of your shopping cart, previous purchases and to deliver content specific to your interests. (A cookie is a piece of information that is stored on your computer's hard drive by your web browser which tracks your movements within websites.) Most browsers are automatically set to accept cookies but usually you can alter the settings of your browser to prevent automatic acceptance. If you choose not to receive cookies, you may still use most of the features of our website, including the ability to purchase items.
 

HOW THIS INFORMATION MAY BE USED, INCLUDING ANYONE IT MIGHT BE SHARED WITH

MAMAKA may use your personal information for the processing of orders, payments and to provide you with a personalised shopping experience. We will also use your details to fulfil and deliver your orders and manage your account. Your personal information may also be checked with credit agencies to prevent fraud. Where there is a legal obligation to do so, we may disclose your information to any relevant regulatory body.

When you register with MAMAKA, you will be asked if you want to subscribe to our newsletter service. If you choose to sign-in for this service, the information you provide will allow us to alert you to new products, features and enhancements; special offers; upgrade opportunities; contests and events of interest. We do collate statistical information about site traffic, sales and other commercial information which we may pass on to trusted third parties but these statistics do not include any information which can identify you personally. We see this as a value-added service helping you to find useful products or services. Finally, we may use your personal information for our internal marketing and demographic studies, together with non-personal data to monitor customer patterns so we can consistently improve our site design to better meet our visitors' needs. If we change our policy on disclosure to others, we will inform you and give you the choice of opt out.
 

OPT-IN/OPT-OUT

You must register before you can place an order.

At all times, we will offer you the opportunity to opt-out of any service to which you have subscribed. Any e-mail we send you will contain an easy automated opt-out link so that you can opt-out of that particular mailshot. Simply follow the indications in the e-mail. It is not the Company's current policy to share its customers' personal details with third parties.

Should you choose to have your name and personal data removed from our database all together, you can do so by sending an Email to info@mamaka.eu
 

HOW YOU CAN ACCESS AND, IF NECESSARY, CHANGE THE PERSONAL INFORMATION MAMAKA MAINTAINS

If for any reason you are concerned that the personal information maintained by MAMAKA is not correct, please visit the web site and, after logging into the site using the "Sign In" menu on the home page; your personal information will be made available for review and change in the "My Account" section. Only you, and/or upon request from you, the Customer Care department can access your personal data from the web site using your password and User ID. Information may be changed online within My Details, & Shipping Details, If you prefer to contact us by E-mail at info@mamaka.eu, we will amend your personal details.
 

SAFEGUARDING YOUR PERSONALLY IDENTIFIABLE INFORMATION

We will only collect personally identifiable information to the extent deemed reasonably necessary to serve you in view of our legitimate business purposes as set out above, and we will use our best endeavours to maintain appropriate safeguards to ensure the security, integrity and privacy of the information you have provided us with. When you complete your credit card details, we use a Secure Socket Layer (SSL) encryption which encrypts your information before it is sent to the Payment Agent APLHA BANK systems to protect it from unauthorised use.
 

WHERE AND HOW TO ASK QUESTIONS OR FILE COMPLAINTS

If you require further information about our Privacy Policy, please go to the Contact Us section of the web site and send us an email.
 

MODIFICATION AND UPDATING OF MAMAKA PRIVACY POLICY

MAMAKA may amend or simply update all or part of mamaka.eu's Privacy Policy, in consideration of amendments to legal provisions or regulations which govern data protection and protect your rights. The amendments and the updating of mamaka.eu Privacy Policy shall be notified to our users on mamake.eu's homepage as soon as such amendments or updates have been introduced and shall be binding as soon as they are published on the web site in this section. Therefore, you are requested to regularly access this section in order to check the publication of the most recent and updated MAMAKA Privacy Policy.
 

INTELLECTUAL PROPERTY RIGHTS

Mamaka.eu's full content, including texts, images, pictures, music, sounds, videos, drawings, figures, logos and any other material posted on mamaka.eu in any format, including menus, web pages, graphics, colours, schemes, tools, fonts, design of the web site, layouts, methods, processes, functions and software which are part of mamaka.eu, are protected by copyright and by any other intellectual property right of MAMAKA and of the relevant right-holders. The reproduction, wholly or in part, in any form whatsoever, of mamaka.eu and of its contents is not allowed without MAMAKA`s written consent.
 

TRADEMARKS AND DOMAIN NAMES

MAMAKA is the exclusive owner of the logos and registered trademarks "MAMAKA" and "mamaka.eu" and of any other sign which includes the word "MAMAKA" and the domain name "mamaka.eu". All of the other signs which are used for distinguishing the products sold on mamama.eu posted on the web site are registered trademarks of the respective owners and are used on mamaka.eu only for the purpose of distinguishing, describing and advertising the products sold on mamaka.eu. MAMAKA and all of the other owners of registered trademarks are entitled to the exclusive use of the trademarks respectively owned. You are not authorised, without the consent of MAMAKA and of any other owner of the registered trademarks posted on the web site, to use such trademarks for distinguishing products or services. Any unlawful or unauthorised use of the MAMAKA logo and other trademarks posted on mamaka.eu is prohibited and gives rise to serious legal consequences. Logos, trademarks and any other sign posted on mamaka.eu must in no way be used in order to obtain undue advantage from the distinctive character or reputation of these trademarks or in such a way as to damage them and their owners.
 

LINKS TO MAMAKA.EU

Please, contact MAMAKA at the following e-mail address info@mamaka.eu if you are interested in linking the home page of mamaka.eu and other web pages which can be publicly accessible. You are requested to contact MAMAKA for requesting our consent to linking mamaka.eu. MAMAKA grants links to mamaka.eu free of charge and on a non-exclusive basis. It is forbidden to post deep links (i.e deep frames) to mamaka.eu or to unauthorised meta-tags without MAMAKA's consent.

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